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4456 Corporation Lane Phone 757-497-2004
Virginia Beach, Virginia 23462-3151 Fax 757-497-8876
www.callabacus.com
November 3, 1999

Abacus Communications Attracts Investor Group
Funds will be used to finance growth strategy

VIRGINIA BEACH, VA.: Abacus Communications LC announced today that it entered an equity investment agreement with one of Virginia's leading private equity investment firm, Quad-C, Inc. While the terms of the agreement were not disclosed, the Quad-C equity, along with existing lines of credit, permits Abacus Communications to implement its growth strategy, which will include acquisitions.

"Abacus Communications continues to experience a high rate of growth in the call center and e-commerce service markets, "said Abacus Communications' CEO, Rick Clay." This new relationship enhances our position of leadership in live customer support services online and on the line. The Quad-C investment affirms our highly desirable market position and provides us with funds to execute our acquisition strategy. We are seeking to acquire companies that have a strong commitment to client service and technology," he added.

Abacus Communications is a leader in live e-commerce customer support, short messaging service and inbound and outbound call processing. Since 1986, Abacus has experienced double-digit growth by delivering innovative, high-quality outsourcing solutions to the wireless industry, high-tech manufacturers, financial firms and catalog companies 24 hours a day, 365 days a year.

Quad-C, Inc., based in Charlottesville, Virginia, has invested more than $300 million in private equity in a variety of businesses. Quad-C has extensive investment, acquisition, investment banking and commercial banking
expertise. Quad-C targets and invests in niche-dominant, high growth businesses.

"Abacus Communications meets our fundamental objective of investing in companies with significant long term capital appreciation potential," stated Tony Ignaczak, partner of Quad-C."We believe that Abacus Communications and companies like it will play an integral role in the explosive growth of e-commerce in the coming years," he added.

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Contact:
Abacus Communications LC
Michael Holzberg
Director of Marketing
757-497-2004
michaelh@callabacus.com